5 Questions to Ask When Choosing a Mechanic

Finding a trusted mechanic is daunting. It’s hard to know which repair shops will be reputable and which ones will just leave you with more problems than you had to begin with. The MotorWorld | MileOne Autogroup team is here to help you find your next automotive repair shop with these five important questions.

Do you use OEM parts?

Some repair shops only use OEM parts. These are typically more costly, but more reliable than the alternative. Because these are the exact parts used to build the car originally, they’re designed to the manufacturer’s exact specifications. OE replacement parts are the cheaper alternative. Sometimes they work just fine, but it’s possible you could need to replace the parts sooner since they don’t have the same quality control as OEM parts. 

What are your training and education like?

Independent service centers can offer any range of training, from ASE certifications to former factory-trained technicians, to apprentices. Factory service centers, like the MotorWorld | MileOne Autogroup Service Center, offer our technicians regular factory training to keep them well-educated about the latest industry technology, repairs, and techniques. 

What kind of fluids do you use?

Fluids like oil, coolant, and gear oil are more important than you may realize. Many car makers formulate their fluids to perform best with the parts used on their vehicles. Compatibility with metals, optimal additives, and parts can lead to optimized performance or even damage. Using the wrong fluids on your vehicle could be a costly mistake.

How long will it take?

Bay spaces may be limited depending on the size of the service center. Smaller independent service centers tend to have fewer service bays than factory dealership service centers. Add to that the benefit of extensive training, specialty tool availability, and excellent service advisors, and you’ll see why dealerships operate more efficiently. A factory service center might be your best choice if you want to get your services done quickly.

What’s your scheduling process?

Flexible scheduling is the secret to maximizing your time. Most drivers appreciate the ability to work their vehicle service into their lives, and the MotorWorld | MileOne Autogroup team makes it easy. Contact us today to get your service scheduled, or do it online!